Shipping policy

1. Shipping & Delivery:
- Desy Studios strives to process and ship orders as soon as possible after receipt of payment.
- Delivery will take place at the delivery address specified by the customer, unless otherwise agreed.

2. Shipping Methods:
- Customers can choose from a variety of shipping methods during checkout, depending on availability and delivery address.
- The available shipping methods and associated rates are clearly stated during the ordering process.

3. Shipping costs:
- Shipping costs are calculated based on the weight of the order, the delivery address and the chosen shipping method.
- Customers will be informed about shipping costs during checkout and will be able to review them before completing their order.

4. Shipping Times:
- Estimated delivery times vary depending on the chosen shipping method and delivery address.

- Desy Studios is not responsible for delays caused by external factors, such as weather, customs inspections, or transportation issues.

5. Order Tracking:
- Customers will receive a shipping confirmation email once their order has been shipped, including tracking information if available.
- Customers can track the status of their order using the tracking information provided.

6. Undelivered packages:
- In the event that a package cannot be delivered due to incorrect address details or the customer's failure to collect the package, the package can be returned to Desy Studios.
- Customers can contact our customer service team to discuss a solution for undelivered packages.

If you have any questions or concerns about our shipping policy, please contact our customer service team at desystudios@outlook.com or send us a DM at @desystudios

Thank you for your understanding and cooperation at Desy Studios.